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february 06, 2024 - Mercedes-Benz

Efficiency and versatility at its best: The new Mercedes-Benz eSprinter hits the roads

  • Lead in Electric: With the new eSprinter, Mercedes-Benz Vans implements the next stage of its electrification strategy
  • A triad of efficiency, range and load capacity makes the new Mercedes-Benz eSprinter a versatile all-rounder
  • Following the U.S. launch, the new eSprinter is now on sale in Europe
  • Added value for customers in over 60 markets: Two body styles and lengths, three battery capacities and a high payload as base for numerous conversions and body variants make the new eSprinter a perfect large van for commercial customers

The new Mercedes-Benz eSprinter is the electrified pioneer of the large van segment. And for the first time, North American customers can make their fleet more sustainable with a locally CO₂‑emission-free, battery-electric van bearing the Mercedes-Benz star. In addition to optimized efficiency, the new eSprinter offers its customers a multitude of technical innovations that make driving more convenient and a multitude of commercial uses cases more sustainable. The new eSprinter is also highly versatile: depending on their needs, customers worldwide can now opt for more range or more payload thanks to a wide range of variants in most markets. Depending on the options available in their markets, customers have a choice of two body styles and lengths as well as three different sizes of battery.

“The new Mercedes-Benz eSprinter underlines our claim to ‘Lead in Electric’ and kicks off the next stage of our electrification strategy. Its versatility and flexibility make the new eSprinter the ideal vehicle for a wide range of applications.” 
Mathias Geisen, Head of Mercedes-Benz Vans

The new eSprinter will initially be available as a long panel van and high roof in the U.S. and Canada with a 113 kilowatt hour (kWh) battery (usable capacity), while European markets will also receive a battery of 56 kWh as well as 81 kWh. In addition, the new eSprinter will also be available as an open model for the first time at a later date. This makes the eSprinter an attractive vehicle for numerous new industries as well as for upfitters.

Equipped with the largest battery available, the electric range, based on a simulation using the WLTP cycle, is up to 440[1],[2] kilometers. The simulated range based on the WLTP city cycle is up to 5301,2kilometers. This extended range makes the vehicle ideal for both daily urban use as well as longer distances.

The lithium/iron phosphate technology eliminates the use of any cobalt or nickel and is ideal for light commercial vehicles due to durability. An active thermal management improves the efficiency; a heat pump is standard. Offering a cargo capacity of up to 14 cubic meters and with a permissible gross vehicle weight of up to 4.25 tons, the rear-wheel-drive eSprinter is as practical as its sibling with an internal combustion engine.

A modular layout for maximum versatility

The new eSprinter is based on a new concept consisting of three modules, making it easy to adapt the platform to a multitude of vehicle variants. The front module contains all high-voltage components and can be combined with all variants regardless of wheelbase and battery size.

The integrated high-voltage battery is located in the center module, tucked into a robust battery housing in the underbody. This location results in a low center of gravity, which positively influences vehicle handling. The rear module houses the compact and powerful electric motor, which drives the rear axle.

The electric powertrain

The main components of the electric powertrain in the new eSprinter feature two new developments: the efficient motor and the advanced electric rear axle. Both are installed for the first time in a battery-electric van from Mercedes-Benz.

The permanent magnet synchronous motor (PSM), which weighs around 130 kilograms, is characterized by high efficiency and optimized thermal management. The motor is available in power levels of either 100 or 150 kilowatts of peak output and delivers a torque of up to 400 newton-meters. For the customer, the combination of the efficient motor and the advanced electric rear axle, brings advantages with regards to conversions and bodybuilder solutions, vehicle lengths (A2 and A3), maximum gross vehicle weight (up to 4.25 tons) as well as the ability to tow trailer loads of up to 2 tons.

Supporting the driver in various ways

The new eSprinter supports the driver in multiple ways. This is due to the latest in-car technology along with the cloud-based services of the Mercedes me[3] digital ecosystem. To start, the latest version of the Mercedes‑Benz User Experience (MBUX) from Mercedes-Benz passenger cars is now offered for the new eSprinter. Features such as the “Hey Mercedes” voice control assistant are available to van customers, as well as extensive personalization options.

Intelligent safety and assistance systems

The standard Active Brake Assist is just one of many assistance systems[4] offered. Active Brake Assist can also provide braking support in an emergency. Other features are Blind Spot Assist and ATTENTION ASSIST. An additional interior highlight is the optional digital rear view mirror offering the driver unobstructed views of the rear and a distinct advantage when in reverse. With this option, the conventional rear-view mirror installed on the windshield, also serves as a digital rear-view mirror transmitting an image from a High Dynamic Range camera installed in the exterior rear end of the roof. The mirror is equipped with light sensors at the front and rear and automatically adjusts the brightness of the display to ambient conditions.

Various features for increased efficiency

High tech not only applies to safety systems; three different drive modes allow for customization of performance and energy consumption of the new eSprinter. “Comfort” delivers the full complement of performance and torque. “Economic” limits engine power for more efficiency and “Maximum Range” further reduces engine output along with limiting the use of features such as climate control in order optimize range to a maximum. Regenerative braking, which converts kinetic energy into electrical energy, also helps to maximize range.

There are four manual recuperation levels selectable (D-, D, D+, D++), but the driver can also switch to the sophisticated ‘D Auto’ automatic mode. The advantage of the automatic ‘D Auto’ function is that the car automatically defines the energy recovery rate based on the traffic situation. The system automatically adjusts the recuperation strength to ensure optimized recuperation. The ECO Assist in the dashboard shows the driver when to lift their foot off the pedal and then the vehicle can automatically choose the right strength of recuperation.

Features such as “Navigation with Electric Intelligence” enhance the electric vehicle ownership experience even further, as it calculates an optimized route incl. charging stops in real time depending on the current traffic situation and topography of the route. This feature also calculates the best possible charging strategy to either get to the destination as quickly as possible or to have a particular desired state of charge remaining upon arrival.

Convenient charging

Like all Mercedes-Benz electric vans, the new eSprinter is capable of charging with both alternating current (AC) and direct current (DC). The on-board charger, which converts the current in the vehicle when charging with alternating current such as at a wallbox, has a maximum charging power of 11 kilowatts[5]. To minimize charging times for customers, the new eSprinter can be charged with up to 115[6] kilowatts at fast-charging stations. For customers, fast charging from 10 to 80 percent of capacity[7] takes around 42 minutes for the 113 kWh battery.

The digital charging service Mercedes me Charge[8] offers customers a seamless charging and payment experience at the charging station. The Mercedes me Charge network currently bundles more than 1.5 million charging points worldwide from over 1,300 charge point operators such as ChargePoint or IONITY (Europe only). Therefore, Mercedes me Charge is one of the largest integrated charging networks in the world.

Mercedes-Benz ensures transparent pricing for public charging stations. Users can view the specific cost per kilowatt-hour or per minute, along with an estimate of the total cost to fully charge on the MBUX display or in the Mercedes me app before starting the charging process.

For the new eSprinter, there will also be a B2B solution especially for corporate customers. This offers corporate and fleet customers the option of unifying vehicle and driver management as well as invoicing for the entire company.

Integrated service package included

The service package already included in the vehicle price (Integrated Service Package, ISP) covers the costs of maintenance work in accordance with the service booklet and manufacturer’s specifications for the first four services within the first four years, or up to a maximum of 160,000 kilometers. Thanks to a regular and professional inspection of the high-voltage components and other vehicle parts and functions, the eSprinter is always ready for use and retains its value.

With the free battery certificate, Mercedes Benz AG guarantees, following the legal liability for material defects and the Mercedes-Benz new vehicle warranty, for the duration of 8 years in total from delivery or initial registration or up to 160,000 kilometers total mileage, that the maximum remaining capacity of the high-voltage batteries in the battery pack will not be less than 70 percent of the initial capacity.

For the new eSprinter, there is a battery certificate extension available, an option of extending the already integrated battery certificate (8 years/160,000 km) by an additional 140,000 kilometers to a total of 8 years/300,000 kilometers (included in the eComplete packages).

Production for the global markets underway

The modular concept of the new eSprinter allows for maximum synergies in production and therefore corresponding economies of scale. The production sites of the new eSprinter are the Mercedes‑Benz Vans plants in North Charleston, SC/USA, Düsseldorf and Ludwigsfelde, Germany. In total, Mercedes‑Benz Vans is investing around 350 million euros in the new eSprinter from 2021 to 2024, with around 150 million euros of that being invested in the adjustment of production at the three plants. As sustainability is a central guiding principle at Mercedes-Benz, the new eSprinter is produced net carbon neutral.

For further information on the sustainability activities of Mercedes-Benz, see our Sustainability Report at: Sustainability at Mercedes-Benz | Mercedes-Benz Group > Sustainability

[1] Information on the range are preliminary and have been determined internally in accordance with the "WLTP test procedure" certification method. To date, there have been no confirmed values from an officially recognized testing organization, nor has there been an EC type approval or a certificate of conformity with official values. Discrepancies between the data and the official values are possible.

[2] The actual range also depends on the individual driving style, road and traffic conditions, outside temperature, use of air conditioning/heating, etc. and may vary.

[3] To use Mercedes me connect services, users must register for a Mercedes me ID and consent to the terms of use for the Mercedes me connect services. The services described and their availability and functionality may vary in particular depending on the vehicle model, the model year, the selected options and the country.

[4] The driver assistance and safety systems from Mercedes-Benz are aids and do not relieve the driver of his or her responsibility.

[5] Maximum AC charging in the U.S. and Canada is 9.6 kW due to the specifications of the national power grids.

[6] Maximum peak charging capacity at DC charging station with a supply voltage of 400 volts, 300 A; the maximum charging capacity is dependent on diverse factors such as, e.g., ambient and battery temperature and the charge status of the battery when starting to charge. Fast charging with up to 50 kW comes as standard, fast charging with up to 115 kW as option.

[7] Minimum charging time of 10 to 80% under optimum conditions at DC charging station with a supply voltage of 400 volts, 300 A; the charging time can vary depending on diverse factors such as e.g., ambient and battery temperature and due to the use of additional auxiliary consumers such as e.g., heating.

[8] The use of the Digital Extras requires the permanent acceptance of the Terms of Use for Digital Extras and the Mercedes me ID Service Terms in their applicable versions, the permanent pairing of the vehicle with the Mercedes me user account and - if applicable - the activation of the Digital Extras. Upon expiry of the term, the Digital Extras can be renewed for a fee in the Mercedes me Store provided they are still offered for the corresponding vehicle at that point. In addition, for the use of some Digital Extras there may be further usage requirements or limitations specifically separate customer-owned contracts with third parties (e. g., streaming, charging, conclusion of a data contract covering comfort data volume), selected third-party products (e.g., smartphone, smartwatch) or they are only available for specific customer groups. Alternatively, to comfort data volume, depending on the generation of your multimedia system, data volume must be available via Internet in the Car or, where possible, your own data volume will need to be used via tethering. Information on personal data processed for the use of Digital Extras may be found in the Mercedes me connect privacy policy.

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